Salesforce for Financial Services
We understand the needs and pains felt by financial services organisations. Let our Salesforce experts help you navigate those needs.
“I have never worked with a team that was so willing to tackle problems.”
Ben Carr | Crest Financial
Common Concerns
Segmented Customers/Accounts
Whether through acquisitions or growth, many financial services organisations find themselves dealing with multiple systems containing siloed customer and account data.
Simplus has years of experience with system integrations and can merge multiple Salesforce instances, integrate Salesforce with external systems or a combination of both. Get the omnichannel view you truly desire.
Operational Efficiency
If your business struggles to track and maintain cases, achieve or maintain high customer satisfaction scores or monitor the health of your client accounts, Simplus can architect a solution for you.
Through a combination of system integrations, a Service Cloud implementation or Sales Cloud customisation, Simplus can give you full visibility into your data.
Data & Analytics
Tracking data and analytics on your customers and accounts can be difficult without the correct data structure. Simplus has experience setting up complex reporting in order to give you visibility into your data.
Leveraging Sales Cloud and custom development, Simplus knows how you give your business a complete bird’s eye view of your data.
Resellers & Partners
Managing a network of partners and resellers can be a massive time commitment and strain on your organisation. But the role they play in your organisation is crucial.
Salesforce Communities gives your network a self-service portal to manage leads, contacts and data. Simplus has created many custom portals to allow financial services companies to manage their partner network.
Benefits by Department
Sales
- Develop and introduce customised solutions and programs tailored to the needs of different markets and client types
- Create guided selling for sales and partners to identify and recommend relevant products and services
- Provide management and partners with an integrated view of data within Salesforce
Operations & IT
- Enable product managers to introduce new products, support guided selling, templates and promotions
- Centralise pricing rules and guidelines natively on the most secure CRM platform, Salesforce
- Gain a 360º view of revenue across product lines with integrated dashboards and reports
Operations & IT
- Enable product managers to introduce new products, support guided selling, templates and promotions
- Centralise pricing rules and guidelines natively on the most secure CRM platform, Salesforce
- Gain a 360º view of revenue across product lines with integrated dashboards and reports
Legal
- Easily configure and manage templates and standard language while still maintaining usability
- Support tailored quotes and proposals while complying with federal and state regulations
- View audit trails to monitor revision history across contracts, amendments, upsells and cross-sells
- Easily manage document signatures by integrating DocuSign, keep detailed records of signatures and versions
Not only has Simplus saved the company and employees in all departments a ton of time and money, they continue to come up with new inventive ways to make our processes more efficient.
Take Charge of Your Financial Organisation
