by Simplus team | Apr 20, 2023 | Admin, Latest News, Manufacturing
The popular belief that if one builds it, customers will come is undoubtedly true. But if you offer a critical aftermarket part so customers can build it themselves, well, that’s a strong argument as well. The enduring, pandemic-spurred supply chain challenges...
by Simplus team | Apr 13, 2023 | Admin, Latest News, Manufacturing
Are your customers part of the one percent? Studies show that only one percent of your automotive customers are satisfied with their car buying experience. That means out of the 100 cars that drove off your lot last week only a literal handful of customers will...
by Simplus team | Mar 23, 2023 | Admin, Latest News, Manufacturing, Sales Cloud, Service Cloud
It’s no secret that we’re headed into some bleak economic conditions as the fed continues to hike interest rates and slow down growth for previously thriving industries like manufacturing. What is less apparent is the fact that even through slow business periods,...
by Simplus team | Mar 20, 2023 | Admin, Advisory Services, Latest News, Manufacturing
We face a cooling economy, but the opportunities to deliver a positive customer experience that sets your manufacturing company above the competition are hot. However, if your system innovation is focused on product-driven customer service, your investment may fall...
by Jon Shea | Feb 21, 2023 | Manufacturing
Salesforce Manufacturing Cloud is a powerful application that addresses specific challenges manufacturers have faced in terms of CRM configuration and integration with other applications – namely ERP. Manufacturing Cloud gives manufacturers new tools to manage...