by Simplus team | Dec 8, 2022 | Admin, Advisory Services, Change Management, Implementation Services, Latest News, Retail and Consumer Goods, Sales Cloud, Service Cloud
Fiskars—a leader in consumer goods for home, garden, and outdoor—was looking for a more effective approach to managing support cases and warranties. The company reached out to Simplus for an expert implementation of Service Cloud as the perfect solution. Simplus...
by Simplus team | Dec 5, 2022 | Admin, Financial Services, Latest News
Unlocking a unified customer experience for tech-savvy generations, the disruptive rise of fintech brands, ongoing cybersecurity or regulatory compliance concerns—and that’s just to name a few. Financial services organizations have a lot to bear in mind as they make...
by Simplus team | Dec 2, 2022 | Admin, Health and Life Sciences, Implementation Services, Latest News, Sales Cloud
TriMed, a leading provider of medical equipment for orthopedics, was previously struggling with too many paper records, manual and redundant data entry, and delays in its sales cycle. Like many in the healthcare space, it knew it was time to transform to something...
by Simplus team | Nov 30, 2022 | Admin, High-Tech, Implementation Services, Latest News, Salesforce CPQ
kCura, now known as Relativity for its trademark eDiscovery software of the same name, was facing several challenges related to its complex sales processes and reporting. The company reached out to Simplus for help identifying its pain points, goals, and a path...