by Simplus team | Mar 21, 2024 | Admin, Health and Life Sciences, Healthcare, Latest News
A reliable call center customer experience is more important than ever. However, with growing expectations for faster resolution, varied access to customer support, and high attrition rates among healthcare center agents, health organizations are searching for...
by Simplus team | Mar 19, 2024 | Admin, Latest News
Simplus is pleased to announce that our latest workplace culture award is for Best Global Culture 2024 from Comparably! This award is based on direct employee feedback and reviews given anonymously. At Simplus, we thrive on building up a caring, compassionate culture...
by Simplus team | Mar 12, 2024 | Admin, Latest News, Retail and Consumer Goods
After a rocky 2023, consumer goods and retail forecasts are looking bright for 2024, with consumers getting ready to spend (and splurge) once again. But to take full advantage of the more eager consumer profile that’s anticipated, business leaders will want to ensure...