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Industry - Health Cloud
Build out your provider network management on Health Cloud
Servitization and AI for healthcare contact centers
How AI solutions offer a healthy outlook for healthcare contact center success
A reliable call center customer experience is more important than ever. However, with growing expectations for faster resolution, varied access to customer support, and high attrition rates among healthcare center...
What’s new for healthcare in the Spring ‘24 release
The theme of 2023 for all industries may have been AI, but the boots on the ground in healthcare are still calling for simpler enhancements first. Whether it’s streamlined operations to match patients to the right care...
What you need to know about healthcare in 2024
The push for healthcare organizations to modernize has been growing stronger for years, but especially so since the pandemic practically forced patients, providers, payers, and more to adopt a more tech-savvy approach...
Healthcare’s guide to the Winter ’24 release
The healthcare business is always in business. Where other industries have peak seasons and predictable annual cashflow schedules, the healthcare industry is dependably always in need. That means the time is always...
‘Twas the night before Dreamforce… Where to find Simplus at DF23
The week of Dreamforce 2023 is finally upon us! Before all the incredible sessions and festivities kick off, here's one more look at all the ways you can find Simplus' presence throughout the streets of San Francisco....
Choose Your Own Adventure ebook preview: Transformation in the healthcare industry
Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your...